How does the trial work?+
You get 30 days of full Pro features, capped at 500 emails and 500 contacts while you evaluate. Nothing is charged at the end: you pick a plan, or the account goes read-only with your data intact. We remind you at day 25 and day 28. A card is required at signup, and it is not charged during the trial.
What if I exceed my email or contact limit?+
Sending pauses until the next billing cycle. Excess imported contacts mark inactive (still viewable, not sent). We never auto-charge overage fees.
Is anything held back on Starter?+
No. No feature is held back to make the cheap plan feel cheap; what separates the plans is size, feeds, and analytics. Billing is monthly with no annual lock-in, and you can cancel anytime with access through the end of the period.
Can I downgrade?+
Yes. Schedule a downgrade and it applies at renewal. Upgrades take effect immediately and are prorated, so you only pay the difference for the rest of the cycle.
Do bounced emails count against my quota?+
Yes. We don't refund them either. This incentivizes list hygiene; bouncing addresses get auto-suppressed so they don't keep eating quota in future sends.
Where does payment happen?+
Through Stripe, the payment processor a great many businesses already use. Your card details go straight to them and never touch our servers, and you can change your payment method yourself at any time.